Policies
Payment Policies
Please note that full payment is due upon registration. Contact us if you need financial assistance or would like to create a payment plan.
Cancellation Policy:
100% refund: Three (or more) months notice.
75% Refund: Notice of one month (or more) in advance.
0% refund: Less than two weeks notice. 75% of all non-refundable fees can be credited towards a future event during a one-year period.
All refunds will be processed less credit card fees.
COVID Policy
In light of current conditions due to COVID-19, in an effort to minimize close interaction, Our Lady of Santa Clara Retreat Center is taking extra precautions with the care of every guest to include health history review and enhanced sanitation/disinfection procedures in accordance with CDC Regulations.
Ticket holders are not to enter Our Lady of Santa Clara if: You are ill or experiencing symptoms of COVID-19. These include fever, fatigue, dry cough, difficulty breathing, loss of taste and or smell, diarrhea, runny nose and/or other symptoms listed on CDC website. As well as, you have been exposed to someone who has been diagnosed with or has symptoms of COVID-19, you or someone in your household has traveled internationally in the past 14 days.
I acknowledge the contagious nature of COVID-19 and voluntarily assume the risk that I may be exposed to or infected by COVID-19 by attending retreats and events at Our Lady of Santa Clara Retreat Center, and that such exposure or infection may result in personal injury, illness, permanent disability, and death. I understand that the risk of becoming exposed to or infected by COVID-19 at Our Lady of Santa Clara Retreat Center may result from the actions, omissions, or negligence of myself and others, including, but not limited to, Our Lady of Santa Clara Retreat Center's staff, and other participants. I voluntarily agree to assume all of the foregoing risks and accept sole responsibility for any injury to myself (including, but not limited to, personal injury, disability, and death), illness, damage, loss, claim, liability, or expense, of any kind, that I may experience or incur in connection with my attendance at Our Lady of Santa Clara Retreat Center.
On my behalf I hereby release, covenant not to sue, discharge, and hold harmless Our Lady of Santa Clara Retreat Center, its employees, facilitators, other participants, and representatives, of and from the Claims, including all liabilities, claims, actions, damages, costs or expenses of any kind arising out of or relating thereto. I understand and agree that this release includes any Claims based on the actions, omissions, or negligence of Our Lady of Santa Clara Retreat Center, its employees, facilitators, and representatives, whether a COVID-19 infection occurs before, during, or after participation in any event or retreat held at Our Lady of Santa Clara Retreat Center.
